69-3-1303. Prohibition -- exceptions. (1) A telecommunications carrier may not honor a request by any person other than a customer to change the customer's primary interexchange carriers or local exchange company except:
     (a) when the requesting carrier has obtained from the customer a document signed by the customer that contains clear and conspicuous disclosure of the customer's request for a change in telecommunications carrier;
     (b) when the customer affected by the change initiates the contact with the carrier in order to request the change; or
     (c) when the carrier who has initiated the change has obtained the customer's verbal authorization as verified by an independent third party or by electronic means in accordance with rules prescribed by the commission.
     (2) The documentation required in subsection (1):
     (a) must be signed by the customer responsible for paying the charges on the account held by the telecommunications carrier; and
     (b) may not be a part of any sweepstakes, contest, or similar promotional program.

     History: En. Sec. 3, Ch. 325, L. 1997.